Privacy Policy

Last updated: 2026-04-06

1. Introduction

Welcome to Skillway ("we", "us", "our"). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.

2. Data We Collect

We collect the following types of personal data when you use our platform:

Account data: username, email address, and encrypted password when you register.
Contact form data: name, email address, and message text when you submit the contact form.
Partnership requests: name, email, company name, and proposal text.
Course applications: name, email, phone number, and optional comments.
Support chat: messages you send through our support chat system.
Preferences: language preference, favorite professions, and support chat ratings.
Technical data: cookies for session management, language preferences, and "Remember Me" authentication.

3. How We Use Your Data

We use your personal data for the following purposes:

To create and manage your user account.
To provide customer support via our chat system.
To process your course applications and partnership requests.
To respond to your messages submitted through the contact form.
To remember your language and authentication preferences.
To improve our services based on aggregated usage data.

4. Cookies

We use the following cookies: Session cookies to keep you logged in during your visit; Language cookies to remember your preferred language; Remember Me cookies (optional, valid for 30 days) for automatic login. You can disable cookies in your browser settings, but some features may not work correctly.

5. Data Security

We implement industry-standard security measures to protect your data. Passwords are stored using one-way encryption (bcrypt hashing). We use CSRF tokens to prevent cross-site request forgery attacks. However, no method of electronic transmission or storage is 100% secure.

6. Your Rights

You have the right to:

Access your personal data through your profile settings.
Update or correct your email and password at any time.
Request deletion of your account and associated data by contacting support.
Withdraw consent for data processing at any time.

7. Data Retention

We retain your personal data for as long as your account is active. If you request account deletion, we will remove your data within 30 days, except where we are required by law to retain it.

8. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us via our support chat or the contact form on our website.